After placing an order and receiving our review request email (within 12 days), leave a product or store review. Once your review is submitted, we will process your store credit within 7 days.

Yes, we recommend subscribing to our marketing emails to ensure you receive the review request. Without subscribing, you may miss the opportunity to earn credits.

You can earn 5% of your order value (excluding shipping costs), with a maximum of $5 in store credits per order.

No, you can only earn store credit once per order, regardless of the number of reviews you submit.

Including a photo or video isn’t required, but it's highly encouraged! It helps other customers and makes your review even more impactful.

Once we receive your review, we’ll organize your store credit within 7 days.

Your store credits can be applied to your next purchase at checkout. Simply choose to apply them before completing your order.

Yes, store credits can be used on any item in our store, including sale and discounted products.

Yes, store credits are valid for one year from the date they are issued.

No, store credits cannot be converted into cash and can only be used for purchases in our online store.

Store credits are linked to your account and cannot be transferred to another customer.

You can check your store credit balance by logging into your account and visiting the "Profile" section. Your account is linked to the email address you used when placing your order.

Yes, store credits can be used in combination with other promotions and discounts unless stated otherwise.